Simari Scott
Conyers
Summary
Dynamic Guest Service Professional with a proven track record at Jim N Nicks Bar-B-Q, excelling in guest relations and issue management. Leveraging strong empathy and exceptional communication skills, I enhanced customer satisfaction and loyalty while training new team members to uphold service excellence. Committed to delivering memorable dining experiences.
Overview
2
2
years of professional experience
Work History
Guest Service Professional
Jim N Nicks Bar-B-Q
06.2024 - Current
- Delivered exceptional guest service, ensuring customer satisfaction and repeat visits.
- Managed order processing, contributing to efficient service flow during peak hours.
- Assisted in training new team members on service standards and operational procedures.
- Handled guest inquiries and resolved issues promptly, enhancing overall dining experience.
Barber Student
RCA
08.2023 - Current
- Provided precision haircuts and grooming services tailored to client preferences.
- Maintained cleanliness and hygiene standards in workstations and tools.
- Assisted in training junior barbers on techniques and customer service skills.
- Built rapport with clients, enhancing loyalty and repeat business.
Education
High School Diploma -
Salem High School
Conyers, GA05-2026
High School Diploma -
Rockdale Career Academy
Conyers, GA05-2026
Skills
- Strong empathy
- Exceptional communication
- Guest relations
- Customer issue management
Timeline
Guest Service Professional
Jim N Nicks Bar-B-Q
06.2024 - Current
Barber Student
RCA
08.2023 - Current
High School Diploma -
Salem High School
High School Diploma -
Rockdale Career Academy