
Dynamic customer service professional with extensive experience at Home Depot, excelling in problem resolution and relationship building. Proven ability to enhance customer satisfaction through effective communication and critical thinking. Skilled in payment processing and complaint handling, consistently contributing to team success and store performance.
Collaborated with team members to achieve daily sales goals and improve store performance.
Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Call center experience
Computer proficiency
Complaint handling
Conflict resolution
Complaint resolution
Payment processing
Customer satisfaction measurement
Call center operations
Scheduling
Follow-up skills
Product knowledge
Call management
Paperwork processing
Appointment scheduling
Order processing