Logan Sullivan
Whigham
Summary
Dynamic and detail-oriented Customer Service Representative with a proven track record at Southern Promotions and Apparel. Excelled in ensuring order accuracy and enhancing customer satisfaction through active listening and critical thinking. Skilled in data entry and adept at creating positive customer experiences. Achieved a significant reduction in order discrepancies through meticulous review and verification processes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Southern Promotions and Apparel
08.2022 - 05.2024
- Ensured order accuracy by carefully reviewing packing slips against actual contents prior to sealing packages.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Keyed and verified invoices
- Answered incoming phone calls
- Greeted and Assisted Customers
Education
Nursing
Abraham Baldwin Agricultural College
Bainbridge, GA01-2028
High School Diploma -
Cairo High School
Cairo, GA05-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Southern Promotions and Apparel
08.2022 - 05.2024
Nursing
Abraham Baldwin Agricultural College
High School Diploma -
Cairo High School
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