Summary
Overview
Work History
Education
Skills
Timeline
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Madea Tucker

Covington

Summary

Versatile team player able to adapt to consistent change, multi-task and communicate effectively. Attentive client focused operative able to offer solutions, deescalate customer issues.

Overview

12
12
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Atlanta, GA
10.2024 - 12.2025
  • Opening/Closing store the store following company procedures and security protocols
  • Counted down cash registers and balanced drawers accurately at the end of shifts
  • Handled customer concerns and resolved issues professionally to maintain customer satisfaction
  • Stocked merchandise and unloaded weekly truck shipments in a timely manner

Center Consultant

FedEx Office And Print Services
Atlanta, GA
12.2013 - 10.2018
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Courteously addressed client issues by finding proper and suitable solutions
  • Met monthly and yearly goals set for current market and district
  • Accurately created shipping labels for outgoing shipments utilizing ten key alphanumeric keyboard

Education

Bachelor of Arts - English

Georgia State University
Atlanta, GA
05-2010

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Timeline

Shift Supervisor

CVS Pharmacy
10.2024 - 12.2025

Center Consultant

FedEx Office And Print Services
12.2013 - 10.2018

Bachelor of Arts - English

Georgia State University
Madea Tucker