Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madea Tucker

Covington

Summary

Versatile team player able to adapt to consistent change, multi-task and communicate effectively. Attentive client focused operative able to offer solutions, deescalate customer issues.

Overview

12
12
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
10.2024 - 12.2025
  • Opening/Closing store the store following company procedures and security protocols
  • Counted down cash registers and balanced drawers accurately at the end of shifts
  • Handled customer concerns and resolved issues professionally to maintain customer satisfaction
  • Stocked merchandise and unloaded weekly truck shipments in a timely manner

Center Consultant

FedEx Office And Print Services
12.2013 - 10.2018
  • Proactively identified and solved complex problems impacting operations management and business direction
  • Courteously addressed client issues by finding proper and suitable solutions
  • Met monthly and yearly goals set for current market and district
  • Accurately created shipping labels for outgoing shipments utilizing ten key alphanumeric keyboard

Education

Bachelor of Arts - English

Georgia State University
Atlanta, GA
05-2010

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Timeline

Shift Supervisor

CVS Pharmacy
10.2024 - 12.2025

Center Consultant

FedEx Office And Print Services
12.2013 - 10.2018

Bachelor of Arts - English

Georgia State University
Madea Tucker