Maria Espinoza
Douglas
Summary
Dedicated Customer Service Representative with a strong commitment to client satisfaction and operational efficiency. Skilled in processing transactions, maintaining organized records, and effectively resolving customer inquiries. Recognized for ability to balance multiple priorities while ensuring accurate and timely service delivery.
Overview
2026
2026
years of professional experience
Work History
Customer Service Representative
Satilla Rural Electric Membership
July 2001 - Current
- Greet customers and provide assistance with inquiries.
- Process payments and create orders accurately.
- Maintain organized filing systems for customer records.
- Handle incoming calls and resolve customer questions efficiently.
- Balance cash drawer and ensure accuracy in transactions.
- Run daily reports to track customer interactions and sales.
Education
High School Diploma -
Lake Placid High
Lake Placid, FLSkills
- Customer service
- Cash handling
- Effective communication
- Order processing
- Record management
- Conflict resolution
- Transaction accuracy
- Report generation
- Organizational skills
- Time management
Timeline
Customer Service Representative
Satilla Rural Electric Membership
July 2001 - Current
High School Diploma -
Lake Placid High
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