Marquavius Lampkin
Atlanta
Summary
Highly proactive manager with 10 years of experience in team leadership in the food service/event industry. Background includes sales, management, and customer service in fast-paced settings. A driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Legacy Ventures Restaurants/ IHG Hotel Indigo
05.2023 - Current
- Directed day-to-day operations, achieving a 43% to 19% reduction in bar costs and driving improved profitability through effective cost control and revenue strategies.
- Collaborated with the culinary team to develop innovative menus while executing strategic marketing initiatives to increase visibility and drive revenue growth.
- Demonstrated strong financial acumen, proficiently interpreting profit and loss statements (P&Ls) to inform decision-making and improve overall financial performance.
- Proactively addressed guest feedback, consistently enhancing the dining and beverage experience and upholding a reputation for excellence
- Developed comprehensive staff training programs that emphasize the importance of upholding superior service standards, including specific steps of service, to enhance our reputation for outstanding performance.
Restaurant Manager
Corso Atlanta
03.2022 - 05.2023
- Directed and oversaw all aspects of dining operations within a high-end senior living community, ensuring exceptional service and culinary experiences for residents.
- Collaborated with the executive chef and culinary team to maintain high food quality standards, food safety protocols, and cost-effective inventory management, resulting in improved operational efficiency and reduced waste.
- Acted as a liaison between the dining department and other community departments, fostering effective communication, coordination, and collaboration to meet resident needs and operational goals.
- Managed a team of 45 staff members, including servers, chefs, and kitchen personnel, fostering a positive work environment and ensuring adherence to quality and safety standards.
Bar Manager
The Just BBQ Company, Heritage Golf Links
01.2022 - 03.2022
- Increased bar revenue by 23% through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff with small attainable goals, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Accounts Manager
Conyers Nissan
10.2016 - 12.2021
- Processed and reshelved return orders, checking for discrepancies, potential usage and warranty issues.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Collated an inventory of $1.5 million
- Completed sales and service documentation for customer and business records and provided purchase receipts.
Food Service Specialist
United States Marine Corps Reserve
10.2015 - 08.2021
- Cooked meals according to administrative policies, health code regulations, and food service standards.
- Supported over three hundred missions to feed over four hundred thousand Marines, service members, and civilians around the world
- Collaborated in and led joint training sessions with other military branches and civilian entities
- Trained and supervised new kitchen staff on food preparation and safety protocols.
2T2 Air Transportation
United States Air Force Reserve
08.2021 - Current
- Entered shipping information into computer system and estimated freight and postal rates.
- Examined cargo and freight shipments to check goods' condition.
- Fostered military transportation safety and efficiency.
- Supported and led over 100 missions to relief elements around the world
Education
Associates - Arts, online — Culinary Arts
Auguste Escoffier School of Culinary Arts
Austin, TX03.2024
No Degree - Mixology
ABC Bartending School
Marietta, cate, Ga06.2019
Skills
- Hiring and Training
- Labor and Food Cost Control
- Delegating Assignments and Tasks
- Profit and Loss Reporting
- ServSafe Manager
Timeline
Assistant General Manager
Legacy Ventures Restaurants/ IHG Hotel Indigo
05.2023 - Current
Restaurant Manager
Corso Atlanta
03.2022 - 05.2023
Bar Manager
The Just BBQ Company, Heritage Golf Links
01.2022 - 03.2022
2T2 Air Transportation
United States Air Force Reserve
08.2021 - Current
Accounts Manager
Conyers Nissan
10.2016 - 12.2021
Food Service Specialist
United States Marine Corps Reserve
10.2015 - 08.2021
Associates - Arts, online — Culinary Arts
Auguste Escoffier School of Culinary Arts
No Degree - Mixology
ABC Bartending School
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