Matthew Perry

Foster teamwork among staff while instructing on Good Manufacturing Practices, ensuring familiarity with standard operating procedures and safety regulations. Conduct comprehensive training to all incoming team members. Oversee attendance and monthly reviews.

• Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
• Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
• Managed inventory control processes for reduced waste and optimized profit margins.
• Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.

• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

• Mentored junior team members in best practices for facility administration, developing future leaders in the field.
• Improved customer satisfaction by addressing concerns promptly and professionally.
• Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
• Enhanced staff productivity through effective communication and training programs.
• Maintained a safe working environment through regular safety inspections and adherence to compliance standards.