Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mea Canady

Macon

Summary

Dedicated customer service professional skilled in problem-solving and communication. Provide exceptional support, contributing to customer satisfaction and retention.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

TSI
Houston
09.2025 - 01.2026
  • Resolved complex customer issues through collaboration with departments, ensuring solutions aligned with customer needs.
  • Handled high volume debt collection calls, providing assistance and support to agencies and customers.

Customer Service Representative

Sagility
Atlanta
08.2022 - 10.2025
  • Recorded customer interactions in company database to ensure accurate tracking and follow-up.
  • Handled customer inquiries via phone and email, providing timely and effective resolutions.

Customer Service Representative

Focus
Greenville
03.2023 - 06.2023
  • Supported customers with mobile and cable services, ensuring account accuracy and timely updates.

Education

High School Diploma -

Southwest High
Macon, GA
05-2016

Skills

  • Customer support
  • Call handling
  • Client management
  • Data entry
  • Technical troubleshooting
  • Problem solving
  • Conflict resolution

Timeline

Customer Service Representative

TSI
09.2025 - 01.2026

Customer Service Representative

Focus
03.2023 - 06.2023

Customer Service Representative

Sagility
08.2022 - 10.2025

High School Diploma -

Southwest High
Mea Canady