Dedicated customer service professional skilled in problem-solving and communication. Provide exceptional support, contributing to customer satisfaction and retention.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
TSI
Houston
09.2025 - 01.2026
Resolved complex customer issues through collaboration with departments, ensuring solutions aligned with customer needs.
Handled high volume debt collection calls, providing assistance and support to agencies and customers.
Customer Service Representative
Sagility
Atlanta
08.2022 - 10.2025
Recorded customer interactions in company database to ensure accurate tracking and follow-up.
Handled customer inquiries via phone and email, providing timely and effective resolutions.
Customer Service Representative
Focus
Greenville
03.2023 - 06.2023
Supported customers with mobile and cable services, ensuring account accuracy and timely updates.