Meredith Dwyer
Jobcross Inc.
Athens,MI
16
years of professional experience
Dynamic and results-oriented staffing and operations professional with over a decade of experience in human resources, recruitment, and branch management. Proven ability to lead cross-functional teams, streamline operations, build strong client relationships, and drive workforce performance in fast-paced environments. Skilled in strategic planning, compliance, and employee relations. Known for delivering solutions that boost retention, reduce costs, and exceed client expectations. Willing to relocate: Anywhere Authorized to work in the US for any employer
Work History
Recruiting Manager
1 Year 4 Months- Led recruiting strategies for multiple high-volume logistics and warehouse accounts, filling 300+ roles annually
- Developed and executed sourcing campaigns through job boards, referrals, social media, and job fairs
- Improved time-to-fill by 28% through process optimization and recruiter training
- Built strong partnerships with operations managers to understand staffing forecasts and adjust pipelines accordingly
- Maintained full compliance with EEO, FCRA, I-9, and ADA requirements
- Designed and rolled out an improved onboarding experience that reduced new hire turnover by 15%
- Managed ATS data integrity, recruiter performance dashboards, and candidate lifecycle metrics
Operations Manager (On-Site)
2 Years 8 Months- Directed on-site operations for a 24/7 logistics facility, overseeing 150+ associates across multiple shifts
- Drove continuous improvement initiatives that increased labor efficiency by 22% and reduced absenteeism
- Developed daily production schedules in partnership with client stakeholders to meet SLA targets
- Led incident response efforts, reducing safety incidents through training, reporting, and coaching
- Managed payroll processing, timekeeping audits, and real-time attendance monitoring
- Mentored and coached team leads, creating succession plans and strengthening bench talent
- Delivered weekly KPI and productivity reports to both client and internal leadership
Branch Manager
1 Year 4 Months- Managed full branch operations, including sales, recruiting, and client service for a diverse industrial client base
- Grew branch revenue by 35% YOY by expanding client accounts and increasing order fill rates
- Supervised office staff and on-site recruiters, providing hands-on support with difficult staffing needs
- Administered payroll, worker's compensation, corrective action, and performance issues
- Conducted site audits and internal reviews to ensure legal and procedural compliance
- Partnered with marketing to lead local outreach, including job fairs and community events
On-Site Account Manager
2 Years 3 Months- Recruited, screened, and onboarded candidates for a high-volume manufacturing site with over 200 employees
- Facilitated orientation, safety training, and coaching to prepare new hires for long-term success
- Worked closely with client supervisors to address performance, productivity, and attendance issues
- Led shift transitions and daily check-ins to align workforce needs with production goals
- Conducted exit interviews and reported trends to reduce turnover and improve morale
- Handled all reporting including attendance, performance, and labor cost metrics
On-Site Operations/Compliance Manager
2 Years 1 Month- Managed hiring, onboarding, and compliance processes across multiple regional warehouse locations
- Created SOPs and training materials to support consistent onboarding and HR practices
- Conducted policy audits and risk assessments to ensure OSHA, DOL, and company compliance
- Partnered with client leadership to proactively address staffing needs and labor disputes
- Generated weekly executive reports on budget, P&L, headcount, and employee engagement
- Frequently traveled to open new accounts and train local teams on staffing protocols
Office Coordinator
4 Years 7 Months- Managed daily office operations, including AP/AR, invoicing, scheduling, and payroll processing
- Delivered excellent customer service for business clients and public event partners
- Coordinated employee travel, assignments, and HR paperwork for a seasonal mobile workforce
- Supported executive leadership in decision-making through accurate reporting and forecasting
- Helped launch a digitized filing system to improve data accessibility and reduce administrative errors
Branch Manager
1 Year- Streamlined daily operations to enhance productivity and optimize resource allocation.
- Developed and implemented training programs for staff to improve service quality and operational efficiency.
- Collaborated with cross-functional teams to drive process improvements and reduce operational costs.
- Analyzed performance metrics to identify trends, leading initiatives for operational excellence and strategic growth.
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Developed and implemented strategic staffing solutions to meet client demands effectively.
- Mentored team members, fostering professional growth and enhancing overall performance.
- Established strong relationships with clients, enhancing customer satisfaction and retention rates.
- Streamlined recruitment processes, reducing time-to-fill positions while maintaining quality standards.
- Conducted performance evaluations, setting objectives to drive staff accountability and engagement.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Complied with regulatory guidelines and requirements.
- Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
- Directed recruitment and onboarding efforts, assembling high-performing team committed to achieving branch objectives.
Education
High School Diploma
Business Management
- Asian Studies
Skills
Full-Cycle Recruiting & Talent Acquisition
Workforce Planning & Compliance
Payroll Administration & Benefits
HR Policy Implementation
Operations Management & Logistics Support
ATS & HRIS Systems (PeopleSoft
Citrix)
Client Relations & Sales Development
Onboarding
Training & Retention Strategies
Performance Metrics & KPI Reporting
OSHA/Safety Compliance & Risk Mitigation
Microsoft Office Suite: Word
Excel
Outlook
Time Management & Multi-Tasking
Timeline
Branch Manager
Jobcross Inc.
07.2025 - CurrentRead More
Recruiting Manager
Kpower Global Logistics
02.2024 - 06.2025Read More
Operations Manager (On-Site)
Kpower Global Logistics
06.2021 - 02.2024Read More
Branch Manager
Onin Staffing
08.2019 - 12.2020Read More
On-Site Account Manager
Staffmark
05.2017 - 08.2019Read More
On-Site Operations/Compliance Manager
Moore Advanced Inc.
04.2015 - 05.2017Read More
Office Coordinator
Modern Midways Inc
07.2010 - 02.2015Read More
University of Maryland Global Campus
from Asian Studies
Read More
St. Francis University
Business Management
Read More
Palm Beach Gardens High School
High School Diploma
Read More