Miriam Risley
Flowery Branch
Summary
Dedicated customer service representative with strong cash handling and conflict resolution skills. Committed to enhancing customer satisfaction and team collaboration.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
Gainesville
04.2025 - Current
- Assisted customers with orders and provided product information.
- Handled cash transactions and processed payments accurately.
- Managed incoming calls and addressed customer inquiries effectively.
- Collaborated with team members to maintain store cleanliness and organization.
- Resolved customer complaints and offered appropriate solutions promptly.
- Supported promotional activities by informing customers of special deals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Kennel Technician
Cartersville Animal Hospital
Cartersville
07.2024 - 11.2024
- Assisted in the daily care of animals, ensuring cleanliness and comfort.
- Monitored animal behavior, reporting changes to veterinary staff promptly.
- Aided in administering medications as directed by veterinarians or technicians.
- Handled basic grooming tasks to promote animal well-being and health.
- Engaged with pet owners, providing updates on their animals' conditions.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Cashier
Ingles Supermarket
Gainesville
08.2021 - 07.2022
- Processed customer transactions efficiently at the checkout counter.
- Maintained accurate cash register and balanced drawers daily.
- Collaborated with team members to improve service quality and speed.
- Trained new cashiers on policies, procedures, and customer service skills.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Managed inventory by restocking shelves and organizing displays.
Education
High School Diploma -
Woodland High School
Cartersville, GA05-2024
Skills
- Customer service
- Cash handling
- Animal care
- Inventory management
- Transaction processing
- Team collaboration
- Training new employees
- Conflict resolution
- Problem solving
- Communication skills
- Relationship building
- Stress management
- Store maintenance
- Medical terminology
- Courteous demeanor
- De-escalation techniques
Timeline
Customer Service Representative
Dominos Pizza Inc.
04.2025 - Current
Kennel Technician
Cartersville Animal Hospital
07.2024 - 11.2024
Cashier
Ingles Supermarket
08.2021 - 07.2022
High School Diploma -
Woodland High School