Summary
Overview
Work History
Education
Skills
Emr System Experience
Timeline
Generic

MotundE Dele

Atlanta

Summary

Epic Go-Live Consultant with over 7 years of experience specializing in multiple phases of Electronic Medical Record (EMR) implementation, including application testing, integrated testing, physician and end-user training, and on-site elbow support. Proven expertise in supporting clinical staff—including Physicians, Nurses, and Ancillary teams—through smooth transitions during go-lives across major EHR platforms including Epic, Cerner, and Meditech. Highly skilled in analyzing and improving clinical workflow processes, conducting one-on-one and classroom training for providers, and equipping staff with effective tools for workflow changes, documentation efficiency, and self-guided learning. Demonstrates excellent communication, relationship management, and conflict resolution abilities, ensuring collaboration across interdisciplinary teams. Strong clinical application knowledge including data entry, flow sheets, CPOE, lab result review, patient charting, report summarization, and medication reconciliation. Committed to optimizing healthcare IT systems to improve operational efficiency, compliance, and patient care outcomes. Skilled in providing EPIC Beacon Go-Live ATE Support with a solid background in healthcare technology. Boasts strong problem-solving skills and the ability to troubleshoot complex software issues under pressure. Known for excellent customer service abilities, able to guide end-users through system functionalities effectively. Instrumental in previous roles, contributing significantly to workflow improvement and user satisfaction.

Overview

7
7
years of professional experience

Work History

EPIC Beacon Go-Live ATE Support Specialist

Medasource
Ventura
05.2025 - 05.2025

Health IT consultant

Experis Health Care
Shreveport
02.2025 - 03.2025

Experis Health
Memphis
10.2024 - 10.2024
  • Workflows Tip sheets were created to help assist end users during go-live.
  • Assisted in modifying the lesson plan for nurses, physicians and the ancillary staff.
  • Provided support on go-lives.
  • Supported nurses, and ancillary staff with documentation on Doc Flowsheets.
  • Educated end users on tips and tricks created to explain their workflow.
  • Assisted in building test questions for end users.
  • Liaised between end users and the build.

Good Samaritan Hospital
New York
08.2024 - 09.2024
  • Assisted nurses in doing their future labs order.
  • Assisted OR day shift Nurses in the Perioperative areas to pre-op pts., intra op nurses to emergently doc on their patients one in pre-op… etc.
  • Customized for Nurses their notes and SmartPhrases.
  • Created speed buttons for some Surgeons.
  • Supported day / Ambulatory Surgery area.
  • Tailored lesson plans, Quick Start Guides, Exercise Booklets, and TIP sheets.
  • Created extended learning assessments and exercises.

EPIC Command Center / Rounding/ Training

Roper St Francis/ BSMH
04.2024 - 05.2024
  • Company Overview: South Carolina
  • Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems to the analyst teams via Service Now.
  • Liaison between the Clinical team and Providers in order to provide knowledgeable information to Providers.
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
  • Attend online web meetings as needed.
  • Maintain call documentation by entering complete and sufficient information.
  • Actively worked on closing out tickets from end users that were not addressed.
  • Tailored lesson plans, Quick Start Guides, Exercise Booklets, and TIP sheets.
  • Created extended learning assessments and exercises.
  • South Carolina

Epic Stork Implementation Analyst

Alberta Health
11.2023 - 12.2023
  • Collaborated with clinical and IT teams for the successful implementation of the Epic Stork module for Obstetrics across multiple hospital sites in Alberta.
  • Conducted workflow analysis and gap assessments to align Epic Stork settings, including clinical practices in Labor & Delivery, Postpartum, and Newborn Care units.
  • Configured and customized Epic Stork settings, including clinical documentation tools, order sets, and SmartForms, to support maternity workflows.

Meditech Expanse Specialist

Goshen Health
Indianapolis
06.2023 - 10.2023
  • Company Overview: Indianapolis, IN
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
  • Provided coaching and mentoring to clinical staffs.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Educated clinical staffs on documentation like histories, Administering medications, immunizations shots, admission, transfer, discharge, vitals, blood administration, Notes, Orders, problem list, visit diagnoses etc.
  • Managed over 11 clinical staffs per day.
  • Indianapolis, IN

Epic Ambulatory

PTP deliver health
Atlanta
02.2023 - 03.2023
  • Company Overview: Atlanta Georgia
  • Supported the front desk on how to create new patient record, collect demographic information, collect payment either manually or automated and PCP information.
  • Supported Front Desk staff with Telephone Encounter, Check-In and Check-Out.
  • Assist Triage Nurses and Mas to properly address in basket messages including telephone/refill encounters, result notes and routing messages to providers for review and approval.
  • Trained the front desk with the use of in basket, other reporting tools such as progress report and navigating through the other tools bar.
  • Supported the front office on generate patient history report, update statistics for a no-show appointment/ no show follow up process.
  • Assisted physicians with favorites and making any necessary changes to help their workflow more efficient and quicker.
  • Assisted physicians and other clinicians on how to set up and utilize smart tools, smart texts and smart phrases and signing up patients for my chart.
  • Lead analysis of workflows, system details and technical issues associated with the Epic application.
  • Supported the Nurses with basic office visit workflow, documenting Immunization, Vitals, in basket, Refill Encounter and Telephone Encounter.
  • Atlanta Georgia

Optime/ pre/intra/post/ pacu

McLeod health
Florence
10.2022 - 11.2022
  • Company Overview: Florence/SC
  • Provided training for Super Users, End-users, and New Hire Training for Optime applications, focusing Preop, Intra-Op and Postop.
  • Tailored lesson plans, Quick Start Guides, Exercise Booklets, and TIP sheets.
  • Created extended learning materials, assessments and exercises.
  • Provided “At the Elbow” support for PACU, Pre-op, Pre-Anesthesia Clinic, and Endoscopy.
  • Excelled at providing “at the elbow” support, was responsible for diagnosing/reporting/and correcting common problems, system inconsistencies, and hospital support trends to senior leadership and consultants.
  • Support surgical staffs in pre, intra and post-Op.
  • Pre-operative process including patient interview, home medication review, assessment, initiation of peripheral IV, administration of pre-op medications, coordination with Anesthesia and Surgery teams.
  • Assessment and care of the post-operative patient. i.e., changes in hemodynamic status, pain assessment and management, and identification and response to emergent situations.
  • Assisted with device integration problems with Anesthesia monitors resulting in quick problem solving.
  • Supported Nurses in the Perioperative area, Assisted OR schedulers with scheduling, canceling, reshuffling cases on the snap board.
  • Supported GI Area.
  • Assisted OR Nurses on how to Reprint Blood pick up slips, Order, Print Label and Collect ABG, T & S samples.
  • Supported Nurses on how to document blood in PACU.
  • Provide support to physicians for CPOE, Clinical documentation, discharge process, Medication reconciliation, also nursing support clinical documentation, eMAR, plan of care.
  • Florence/SC

Meditech Expanse Specialist

Valley health system
04.2022 - 08.2022
  • Company Overview: NJ
  • Provided Effective communication to command center to resolve system issues.
  • Educated clinical staffs(physicians and nurses) on documentation like histories, Administering medications, immunizations shots, admission, transfer, discharge, vitals, blood administration, Notes, Orders, problem list, visit diagnoses etc.
  • Taking part in briefing and debriefing to communicate progress of Go live.
  • Researched and identified solutions to technical problems.
  • NJ

Epic Go-Live Support

United Health Service
Binghamton
03.2022 - 04.2022
  • Company Overview: Binghamton NY
  • Assisted clinicians in verifying problems allergies, History and Reconciliation, and place orders for newly transferred patient.
  • Assisted with issues, documentation, and progress notes in the rehab center.
  • Supported clinic staff in resolving issues with navigation, orders, patient plan care information.
  • Follow up and resolve issues that arose during the go live exercise.
  • Forwarded tickets and complaints via the Cherwell platform for assistance and complaints.
  • Assisted nurses with medication administration record.
  • Supported clinician in creating an inpatient care plan and patient Education.
  • Assisted the clinicians to record patient vital and record assessment system.
  • Provided support to the nurses on transfer and patient movement from floor to floor.
  • Supported physicians in medication reconciliation during admission and discharge.
  • Assisting RN Case managers with Insurance verification.
  • Supported the lab manager, medical lab technologists, and phlebotomist.
  • Assisted lab technologists in the main lab with the entire process of collecting a specimen, receiving a specimen into the lab, label reprints, and manually imputing a test result.
  • Assisted the anatomic pathologist with requisition entry, case building and addendums.
  • Provided support to Phlebotomist in the outpatient lab.
  • Supported registration staff on the start to finish steps of registering a patient. Ensuring patient’s documents are uploaded in the database, schedule and arrive patients also transcribe patients order if not already in the system.
  • Supported Radiology techs, helping in troubleshooting issues relating to improper patient registration in terms of orders and location.
  • Binghamton NY

Meditech Expanse

West Medical hospital
10.2021 - 03.2022
  • Company Overview: Alabama
  • Educated the clinical staffs on documentation like histories, Administering medications, immunizations shots, admission, transfer, discharge, vitals, blood administration, Notes, Orders, problem list, visit diagnoses e.t.c.
  • Trained physicians on Medication reconciliation during transfer, discharge and admission.
  • Offered assistance in implementing and developing training programs.
  • Serve as elbow support for staff and specialty physicians.
  • Educated the provider on how to put in orders and ensuring the orders are entered in the right navigator and right order set.
  • Alabama

eCare

Covenant Health
Knoxville
02.2022 - 02.2022
  • Company Overview: Knoxville TN
  • Optimized Scheduling and Registration workflows.
  • Provided on-site support during Go Live by assisting end-users with applications.
  • Assisted Anesthesia Physician with order reconciliation during Admission and discharge.
  • Supported Anesthesia RN on how to release sign and held orders.
  • Questions, providing one-on-one support when needed and escalating technical issues to help desk.
  • Supported Cerner Power Chart, Dynamic Documentation/Power Note in Ambulatory and Inpatient setting.
  • Trained Physicians and nurses on how to create and navigate through Patient List and Order Entry.
  • Knoxville TN

Epic Inpatient/Optime Go Live Support

Mayo Clinic
Rochester
01.2022 - 02.2022
  • Company Overview: Rochester, MN
  • Educated and assisted Physicians and other clinical staffs on how to manage their Doc flow sheets, Assessment, Progress Notes, Order sets, preference lists, Rounding and efficient use of Smart tools, Smart set, and Smart Phrases.
  • Trained the Nurses in charting, Meds administration MAR, Care Plan, and patient Education in the Acute care unit.
  • Effectively Supported Providers in documenting in patient’s chart during Pre-op, PACU, and Post-Op Surgery, navigates through various departmental workflows, use shortcuts, locating help in Hyperspace.
  • Rochester, MN

EPIC Credentialed Trainer/ Shadow Charting Optime. /Chart Abstraction

VCU Health
Richmond
09.2021 - 09.2021
  • Company Overview: Richmond V
  • Responsible for supporting all elements of training and curriculum development and implementation for designated application(s) in the EHR program.
  • Assists training manager with training strategy for designated Optime and Anesthesia application.
  • Provided training for Super Users, End-users, and New Hire Training for Optime applications, focusing Preop, EntraOP, Postop and Anesthesia.
  • Provided classroom trainings to Surgeons and Nursing classes.
  • Tailored lesson plans, Quick Start Guides, Exercise Booklets, and TIP sheets.
  • Created extended learning materials and assessments and exercises.
  • Provided 'At the Elbow' support for PACU, Pre-op, Pre-Anesthesia Clinic, and Endoscopy.
  • Excelled at providing 'at the elbow' support, was responsible for diagnosing/reporting/and correcting common problems, system inconsistencies, and hospital support trends to senior leadership and consultants.
  • Support surgical staffs in pre, intra and post-Op.
  • Pre-operative process including patient interview, home medication review, assessment, initiation of peripheral IV, administration of pre-op medications, coordination with Anesthesia and Surgery teams.
  • Assessment and care of the post-operative patient. i.e., changes in hemodynamic status, pain assessment and management, and identification and response to emergent situations.
  • Assisted with device integration problems with Anesthesia monitors resulting in quick problem solving.
  • Richmond V

Epic Go-Live Support

St Dominic
03.2021 - 04.2021
  • Company Overview: Mississippi
  • Assisted clinicians in verifying problems allergies, History and Reconciliation, and place orders for newly transferred patient.
  • Assisted with issues, documentation, and progress notes in the rehab center.
  • Supported clinic staff in resolving issues with navigation, orders, patient plan care information.
  • Follow up and resolve issues that arose during the go live exercise.
  • Forwarded tickets and complaints via the Cherwell platform for assistance and complaints.
  • Assisted nurses with medication administration record.
  • Supported clinician in creating an inpatient care plan and patient Education.
  • Assisted the clinicians to record patient vital and record assessment system.
  • Provided support to the nurses on transfer and patient movement from floor to floor.
  • Supported physicians in medication reconciliation during admission and discharge.
  • Providing support on how Case managers can write their clinical note on UR.
  • Assisting RN Case managers with Insurance verification.
  • Mississippi

EMR CONSULTANT

MEDFIRST / WESTCHESTER MEDICAL CENTER
Warwick
12.2020 - 12.2020
  • Company Overview: Warwick, NEWYORK
  • Serve as elbow support for staff and specialty physicians.
  • Taking part in briefing and debriefing to communicate the progress of the Go-live.
  • Educated Nurses on how to collect specimen, print lab labels and Navigate through the nurse view.
  • Educated Nurses and providers on how to do Admission, discharge and transfer.
  • Educated the provider on how to put in orders and ensuring the orders are entered in the right navigator and right order set.
  • Educated the Nurses on how to document past medical history, procedure, Allergies, home medications e.t.c.
  • Educated the providers and Nurses on how to create patient list and customize patient list.
  • Provided support in the LAB, Radiology (Imaging Nurses), Labor/delivery and Medsurg department.
  • Provided Effective communication to command center to resolve system issues.
  • Provided dragon voice dictation training and troubleshooting.
  • Warwick, NEWYORK

SurgiNet/ Anesthesia

Northside Hospital
GA
10.2020 - 11.2020
  • Company Overview: GA
  • Assisted OR Night shift Nurses in the Perioperative areas to pre-op pts., intra op nurses to emergently doc on their patients one in pre-op… etc.
  • Customized for Nurses their notes and SmartPhrases.
  • Created speed buttons for some Surgeons and Anesthesiologist.
  • Supported Breast Cancer Surgery area of hospital (Surgeons, Anesthesia and Nurses).
  • Assisted OR schedulers with Surgery admit pts, bypassing surgeons with no preference cards / authorizations to schedule pts and ticketing in for final resolution.
  • GA

Epic Go-Live support

Medasource
Downers Grove
02.2020 - 03.2020

Cerner Ambulatory Physician Support

Medasource
Lafayette, IN
11.2019 - 12.2019

Epic Consultant

- Providence St Joseph Swedish Hospital Issaquah,
Issaquah
06.2019 - 07.2019

Cerner Inpatient Go-live, Firstnet Provider Support (ED)

Medsys Group
Waterbury
11.2018 - 11.2018

SurgiNet/ Anesthesia

Northside Hospital
GA
10.2018 - 11.2018
  • Company Overview: GA
  • Assisted OR Night shift Nurses in the Perioperative areas to pre-op pts., intra op nurses to emergently doc on their patients one in pre-op… etc.
  • Customized for Nurses their notes and SmartPhrases.
  • Created speed buttons for some Surgeons and Anesthesiologist.
  • Supported Breast Cancer Surgery area of hospital (Surgeons, Anesthesia and Nurses).
  • Assisted OR schedulers with Surgery admit pts, bypassing surgeons with no preference cards / authorizations to schedule pts and ticketing in for final resolution.
  • GA

Epic Ambulatory Trainer

(Atlantic Health Clinic
Jersey
08.2018 - 10.2018

Cerner Ambulatory Go-live Urology Clinic

IUH Union Medical Group(UMG)/ Union Associated Physicians(UAP)
Indianapolis
09.2018 - 09.2018

Health IT consultant

Experis Health Care
Beacon
01.2025 - 02.2005

Education

BSC. - Economics

Olabisi Onabanjo University

Diploma - Activation Coordination

George Brown College
Toronto

Skills

  • EPIC charting
  • Workflow analysis
  • Clinical documentation
  • Order reconciliation
  • Training development
  • Customer service

Emr System Experience

  • Epic
  • Cerner Millennium

Timeline

EPIC Beacon Go-Live ATE Support Specialist

Medasource
05.2025 - 05.2025

Health IT consultant

Experis Health Care
02.2025 - 03.2025

Health IT consultant

Experis Health Care
01.2025 - 02.2005

Experis Health
10.2024 - 10.2024

Good Samaritan Hospital
08.2024 - 09.2024

EPIC Command Center / Rounding/ Training

Roper St Francis/ BSMH
04.2024 - 05.2024

Epic Stork Implementation Analyst

Alberta Health
11.2023 - 12.2023

Meditech Expanse Specialist

Goshen Health
06.2023 - 10.2023

Epic Ambulatory

PTP deliver health
02.2023 - 03.2023

Optime/ pre/intra/post/ pacu

McLeod health
10.2022 - 11.2022

Meditech Expanse Specialist

Valley health system
04.2022 - 08.2022

Epic Go-Live Support

United Health Service
03.2022 - 04.2022

eCare

Covenant Health
02.2022 - 02.2022

Epic Inpatient/Optime Go Live Support

Mayo Clinic
01.2022 - 02.2022

Meditech Expanse

West Medical hospital
10.2021 - 03.2022

EPIC Credentialed Trainer/ Shadow Charting Optime. /Chart Abstraction

VCU Health
09.2021 - 09.2021

Epic Go-Live Support

St Dominic
03.2021 - 04.2021

EMR CONSULTANT

MEDFIRST / WESTCHESTER MEDICAL CENTER
12.2020 - 12.2020

SurgiNet/ Anesthesia

Northside Hospital
10.2020 - 11.2020

Epic Go-Live support

Medasource
02.2020 - 03.2020

Cerner Ambulatory Physician Support

Medasource
11.2019 - 12.2019

Epic Consultant

- Providence St Joseph Swedish Hospital Issaquah,
06.2019 - 07.2019

Cerner Inpatient Go-live, Firstnet Provider Support (ED)

Medsys Group
11.2018 - 11.2018

SurgiNet/ Anesthesia

Northside Hospital
10.2018 - 11.2018

Cerner Ambulatory Go-live Urology Clinic

IUH Union Medical Group(UMG)/ Union Associated Physicians(UAP)
09.2018 - 09.2018

Epic Ambulatory Trainer

(Atlantic Health Clinic
08.2018 - 10.2018

BSC. - Economics

Olabisi Onabanjo University

Diploma - Activation Coordination

George Brown College

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MotundE Dele