Nalaymi Melendez
Marietta
Summary
Proactive Shift Leader with a proven track record at Dunkin, where I spearheaded employee training and skillfully handled customer relations, enhancing satisfaction levels. Expert in POS system operation and known for a positive attitude, I excel in staff supervision and problem-solving, ensuring efficient operations and a safe work environment.
Overview
3
3
years of professional experience
Work History
Shift Leader
Dunkin
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Wheeler High School
Marietta Ga05.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Staff supervision
- POS system operation
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Dunkin
11.2021 - Current
Wheeler High School
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