Dynamic Case Manager with over 10 years of expertise in youth services and military operations. Demonstrated success in guiding and empowering young adults through comprehensive programs, with a focus on construction skills training and job readiness initiatives. Skilled in recruitment, mentorship and program development, fostering personal growth and career readiness for diverse populations.
Overview
9
9
years of professional experience
Work History
Grand National Administrative Director
Theta Nu Psi Military Fraternity Incorporated
04.2021 - 12.2024
Directed the administrative and operational functions of a national fraternity, ensuring seamless chapter management and alignment with organizational objectives.
Organized and implemented nationwide events, programs, and initiatives to foster member engagement and promote chapter growth.
Designed and enforced policies and procedures to optimize administrative workflows and ensure adherence to organizational regulations.
Served as the primary liaison between national leadership and local chapters, offering strategic support, guidance, and issue resolution.
Managed confidential member information, resources, and communication strategies to uphold the fraternity's mission and drive operational success.
Construction Skills Mentor
Catholic Charities
Rochester
02.2019 - 12.2023
Conducted needs assessments for groups of 12-20 young adults, enhancing resource engagement for improved student success rates by 30%.
Guided over 100 students through the YouthBuild program transition process, providing consistent long-term support.
Assisted students in establishing actionable life plans and conducted goal reviews every 30 days, resulting in a 15% increase in goal attainment.
Implemented targeted mentoring strategies, fostering group learning and personal development beyond construction skills.
Introduced students to 50+ networking and employment opportunities, facilitating access to diverse career paths.
Led recruitment initiatives, including participation in 10 job fairs and community events, increasing student enrollment by 25%.
Managed and maintained comprehensive student portfolios, ensuring up-to-date documentation and tracking of progress.
Guided students in identifying career clusters and interest areas, contributing to more focused job search strategies.
Developed and reviewed customized 90-day career plans for each student, enhancing employment readiness.
Provided case management and counseling services, offering ongoing support and guidance tailored to individual needs.
Assisted students in crafting professional resumes, improving interview readiness and confidence levels by 20%.
Youth Mentor (Face Forward II)
PathStone Corporation
Rochester
07.2015 - 02.2019
Guided 100+ court-involved youth (ages 14-24) in overcoming employment barriers and enhancing job-related skills for their professional development.
Conducted Job Readiness Training sessions, including resume writing and mock interviews, improving student confidence by 40%.
Managed portfolios for 50+ students; identified career clusters and developed personalized pathways to success.
Created and monitored 90-day career plans for each student, providing ongoing case management support resulting in a 75% completion rate.
Mentored students and facilitated educational programs, improving soft skills and vocational training participation by 60%.
Assisted with job placement initiatives and follow-up support, leading to a 50% increase in long-term employment retention.
Education
Bachelor of Science - Sociology
SNHU
01-2027
Heavy Equipment Operator Level I & II - Heavy Equipment Operations
Heavy Equipment Colleges of America
Conyers, GA
10-2020
Skills
MENTORING
ORIENTATION
RECRUITMENT
DATA ENTRY
COMMUNICATION SKILLS
CUSTOMER SERVICE SKILLS
Event planning
Equipment operation
Case management
Team building
Training and development
Awards
Member of the Quarter, Theta Nu Psi Military Fraternity Incorporated, 02/01/21, Awarded for exemplary leadership, dedication, and involvement in fraternity activities within the military and civilian communities while demonstrating a commitment to both professional and personal development.
Program of the Year, Youth Services Quality Council of Rochester & Monroe County, 12/01/19, Recognized for outstanding performance in the delivery of impactful youth development & job readiness services, demonstrating excellence in program management, engagement, and community relations highlighting the program's successfulness achieving goals and contributions to the local community.
Additional Information
Grand National Administrative Director, Theta Nu Psi Military Fraternity Incorporated, 04/01/21, 12/01/24, Directed the administrative and operational functions of a national fraternity, ensuring seamless chapter management and alignment with organizational objectives., Organized and implemented nationwide events, programs, and initiatives to foster member engagement and promote chapter growth., Designed and enforced policies and procedures to optimize administrative workflows and ensure adherence to organizational regulations., Served as the primary liaison between national leadership and local chapters, offering strategic support, guidance, and issue resolution., Managed confidential member information, resources, and communication strategies to uphold the fraternity's mission and drive operational success.
Education Certifications
OSHA 10
First Aid Certification
NCCER
Heavy Equipment Operator Level I & II
Timeline
Grand National Administrative Director
Theta Nu Psi Military Fraternity Incorporated
04.2021 - 12.2024
Construction Skills Mentor
Catholic Charities
02.2019 - 12.2023
Youth Mentor (Face Forward II)
PathStone Corporation
07.2015 - 02.2019
Bachelor of Science - Sociology
SNHU
Heavy Equipment Operator Level I & II - Heavy Equipment Operations
Personal Assistant to the Grand Secretary at The United Grand Lodge of NSW & ACT (Freemasons)Personal Assistant to the Grand Secretary at The United Grand Lodge of NSW & ACT (Freemasons)
Administrative Director/Director of Practice Management at LOVELACE MEDICAL GROUPAdministrative Director/Director of Practice Management at LOVELACE MEDICAL GROUP