NICOLE DALMIDA
Atlanta
Summary
Delta Air Lines Cabin Experience Agent with extensive expertise in aviation support and customer service. Proficient in aircraft preparation, safety compliance, and effective teamwork in dynamic settings. Demonstrated success in enhancing on-time performance and ensuring positive passenger experiences. Aiming to advance within Delta by utilizing practical aviation knowledge, meticulous attention to detail, and dedication to operational excellence.
Overview
12
12
years of professional experience
Work History
Cabin Experience Agent
Delta Air Lines
03.2025 - Current
- Prepare aircraft cabins for passengers and crew by ensuring all safety and service items are in place.
- Conduct security and cleanliness checks to maintain compliance with FAA and Delta standards.
- Collaborate with ramp and gate teams to ensure efficient aircraft turnaround and on-time departures.
- Provide reliable, detail-oriented support in a fast-paced environment, directly contributing to passenger satisfaction.
Exterior Aircraft Cleaner
PrimeFlight Aviation Services
09.2021 - Current
- Maintaining clean, safe, and compliant aircraft exteriors and interiors.
- Emptied lavatory systems, restocked supplies, and ensured readiness for crew and passenger use.
- Adapted quickly to schedule changes and worked efficiently under tight turnaround times.
- Collaborated with ramp and cabin teams to uphold safety and on-time performance goals.
Sales Advisor
Office Depot
11.2019 - 07.2021
- Delivered excellent customer service by assisting customers with product selection and solutions.
- Handled sales transactions, cash register, and POS operations accurately.
- Maintained product displays, signage, and organized store layout for improved customer experience.
- Supported team performance and seasonal sales initiatives.
Hardlines Merchandiser
Kmart
11.2013 - 09.2017
- Executed planograms, pricing, and signage to drive sales and customer engagement.
- Assisted customers with product needs, ensuring a positive shopping experience.
- Maintained clean, organized shelves and sales areas.
Education
High School Diploma - undefined
Ivanna Eudora Kean High School
St. Thomas, VI06.2012
Skills
- Aircraft Cabin Preparation & Safety Compliance
- Aviation Operations Support
- Time Management & On-Time Performance
- Customer Service & Communication
- Team Collaboration in High-Pressure Environments
- FAA & Airline Safety Standards Knowledge
- Positive attitude
- Customer service and care
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Cabin Experience Agent
Delta Air Lines
03.2025 - Current
Exterior Aircraft Cleaner
PrimeFlight Aviation Services
09.2021 - Current
Sales Advisor
Office Depot
11.2019 - 07.2021
Hardlines Merchandiser
Kmart
11.2013 - 09.2017
High School Diploma - undefined
Ivanna Eudora Kean High School