Professional Summary
Overview
Work History
Education
Skills
Timeline

Ny’kevien Wise

Walmart
Atlanta
2
years of professional experience

During my senior year of high school, I won Homecoming King and graduated in 2026. Being Homecoming King taught me how to step up, be responsible, and be a good role model for other students. I helped with games and school events and made sure I did my part. It also helped me feel more comfortable talking to people and sharing my ideas. I learned how to get people to listen to me and understand where I was coming from. Overall, this experience helped me become a better leader and a more responsible person.

Work History

Customer Service Representative

1 Year 7 Months
Walmart | 01.2025 - 08.2026
  • Assisted customers with product questions, store navigation, and checkout support.
  • Resolved complaints promptly while maintaining calm, professional service.
  • Processed returns, exchanges, and refunds accurately following store policies.
  • Operated POS systems to complete transactions and verify payments.
  • Communicated with department associates to locate items and confirm availability.
  • Maintained organized service areas to support efficient customer flow.

Education

High School Diploma

Southwest Magnet Highschool Law Academy | Macon Ga | 05.2026

Skills

Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Relationship building
Conflict resolution
Complaint handling
Customer relations

Timeline

Customer Service Representative

Walmart
01.2025 - 08.2026Read More

Southwest Magnet Highschool Law Academy

High School Diploma
Read More
Ny’kevien Wise