Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashad Cooks

Atlanta

Summary

Client-focused professional with 5+ years of experience guiding individuals and teams through onboarding, training, and integration processes. Skilled in coordinating new account setups, facilitating product training, and driving adoption of digital platforms.

Overview

12
12
years of professional experience

Work History

New Accounts Representative

Toast
08.2022 - Current
  • Managed end-to-end onboarding for new client accounts, including account setup, data entry, and introduction to company systems.
  • Guided clients through the systems which included payroll, onboarding and offboarding staff, performance reviews, and sales goals.
  • Address any concerns, or questions clients may have quickly and professionally
  • Seek and communicate with prospective clients and present the product with the goal of obtaining sales

Client Sales Manager

TTEC
03.2014 - 07.2022
  • Negotiated contracts with clients, securing mutually beneficial terms that contributed to overall business growth.
  • Kept a working relationship with new clients for the first 90 days of contract to provide any support needed while in the introductory phase.
  • Increased client satisfaction by consistently delivering personalized and effective sales presentations.


Education

Associate of Arts - Communications

University Nevada, Las Vegas
Las Vegas, NV

Skills

  • New Account Onboarding & Training
  • Client Relationship Management
  • Cross-Functional Collaboration (Sales, Support, Product)
  • Customer Engagement & Retention

Timeline

New Accounts Representative

Toast
08.2022 - Current

Client Sales Manager

TTEC
03.2014 - 07.2022

Associate of Arts - Communications

University Nevada, Las Vegas

Similar Profiles

CREATE PROFILE
Rashad Cooks