Craig Williams
Savannah
Summary
I am a tenured district manager who is inspired to continue growing and developing into a Market Director. I have an exemplary track record in overseeing multiple locations and driving operational excellence. During my many years I have successfully managed teams to improve customer satisfaction. Over the time of my employment I have streamlined processes from being a manger of a singular store to now being a district manager over seeing several stores and employees. I have demonstrated leadership and strategic planning skills to achieve business goals and foster team collaboration.
Overview
7
7
years of professional experience
Work History
District Manager
AT&T (Prime Communications)
12.2022 - Current
- Lead a district of 9+ stores and 40+ employees, achieving consistent Top 25 national performance rankings since January 2025
- Hired, promoted, and recruited key talent, including managers and sales representatives
- Collaborate with upper management and HR on staffing strategy and recruitment
- Oversee daily operations: inventory, scheduling, policy adherence, and goal setting
- Coach and develop team performance to meet and exceed company and individual targets
- Build customer rapport, enhancing retention and store reputation
- Organize district-wide meetings on performance, sales strategy, and growth opportunities
Store Manager
AT&T (Prime Communications)
11.2018 - 11.2022
- Managed multiple high-performing store locations across Georgia
- Promoted several managers and assistant managers from within the team
- Oversaw recruitment, scheduling, inventory management, and customer escalations
- Delivered top-tier customer service while maintaining operational excellence
Assistant Store Manager
AT&T (Prime Communications)
08.2018 - 10.2018
- Supported daily operations, customer service, and new employee training
- Facilitated store meetings to boost morale and enhance performance
Education
Bachelor of Science - Physical Education
University of North Georgia
05.2017
Skills
- Leadership & Team Development
- Talent Acquisition & Retention
- Operations & Inventory Management
- Sales Performance Coaching
- Customer Relationship Management
- Conflict Resolution & Problem Solving
Timeline
District Manager
AT&T (Prime Communications)
12.2022 - Current
Store Manager
AT&T (Prime Communications)
11.2018 - 11.2022
Assistant Store Manager
AT&T (Prime Communications)
08.2018 - 10.2018
Bachelor of Science - Physical Education
University of North Georgia
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