Richard Potter
Cumming
Summary
Dynamic Service Technician with a proven track record at Southern Seasons Heating and Air, excelling in installation and repair. Recognized for exceptional customer service and troubleshooting skills, adept at using diagnostic tools to enhance equipment performance. Committed to safety and preventive maintenance, ensuring reliable and efficient service delivery. Reliable with exceptional work ethic
Knowledgeable with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Service Technician/Installer
Southern Seasons Heating and Air
01.2019 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring units to peak performance.
Transmission Specialist
Jim Ellis Chevrolet
01.2016 - 01.2019
- Earned recognition for excellent problem-solving skills in diagnosing complex transmission issues quickly and efficiently.
- Provided exceptional customer service, clearly explaining technical issues and repair options to clients.
- Streamlined inventory management by maintaining accurate records of parts usage, ordering necessary supplies when needed.
- Performed transmission fluid exchanges, filter replacements, and adjustments as part of routine maintenance services to extend the life of clients'' vehicles. Overhauled and rebuilt units
Service Technician/Transmission Builder
Rick Hendrick Chevrolet
11.2012 - 01.2016
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Automotive
General Motors Technical College
Alpharetta, GAHigh School Diploma -
Cabot High School
Cabot, AR05-1997
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Use of diagnostics tools multimeter, scanners ect
- High and Low Voltage wiring
- Some Plumbing maintenance and familar with different flush valves
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Flexible and adaptable
Timeline
Service Technician/Installer
Southern Seasons Heating and Air
01.2019 - Current
Transmission Specialist
Jim Ellis Chevrolet
01.2016 - 01.2019
Service Technician/Transmission Builder
Rick Hendrick Chevrolet
11.2012 - 01.2016
Automotive
General Motors Technical College
High School Diploma -
Cabot High School
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