Summary
Overview
Work History
Education
Skills
Timeline
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Robert Hale

Gainesville

Summary

Results-oriented individual known for effective communication and conflict resolution. Successfully trained new bartenders and fostered strong relationships with team members, driving a positive work atmosphere.

Overview

7
7
years of professional experience

Work History

Bartender, Server, Host, Expo, Cook

Southern Proper Hospitality
Alpharetta
04.2021 - 08.2025
  • Engaged with customers to provide exceptional service and recommendations.
  • Trained new bartenders on drink recipes and customer service standards.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Resolved customer complaints in a professional manner.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Connected with guests through personal and family interactions, fostering a friendly and inviting environment.
  • Secured a position in the top three for receiving the highest number of five-star reviews during a four-year tenure.

Food Runner

The Ridge
Cumming
08.2018 - 03.2021
  • Collaborated with kitchen staff to ensure accurate food preparation and presentation.
  • Delivered food orders promptly to tables in a fast-paced dining environment.
  • Assisted guests with menu inquiries and provided recommendations when needed.

Education

North Forsyth
Cumming, GA
05-2022

Skills

  • Team collaboration
  • Employee training
  • Conflict resolution
  • Effective communication
  • Active listening
  • Suggestive selling
  • Strong multitasking
  • Patience and tolerance
  • Sales expertise
  • Changing beer kegs
  • Mixology
  • Customer service

Timeline

Bartender, Server, Host, Expo, Cook

Southern Proper Hospitality
04.2021 - 08.2025

Food Runner

The Ridge
08.2018 - 03.2021

North Forsyth

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Robert Hale