Rosa M. Trujillo-Contreras
Gainesville
Summary
Shift Leader with over 2 years in Panda express. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for guests. Possesses dedication, determination, and adaptability skills, eager to secure entry-level assistant manager position. Ready to drive team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Panda Express
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Manage cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Setting goals and leading team for GEM and OSA and monitored progress toward those objectives regularly.
- Upholding food safety standards to create a safe and clean environment for our guests
- Managed shift operations, supplied resources and enhance team performance to keep business profitable and running smoothly.
Counter Helper
Panda Express Restaurant
12.2021 - 10.2023
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Handled cash transactions accurately, maintaining proper accounting records
- Offered customized suggestions for up-selling opportunities based on customers tastes, preferences, leading to higher average transaction values.
Education
Honors and Advanced Placement course-work -
Johnson High School
Gainesville, GA05.2023
Bachelor of Science - Criminal Justice
University of North Georgia
Gainesville, GA05.2027
Skills
- Teamwork and Collaboration
- Active Listening
- Organization and Time Management
- Excellent Communication
- Adaptability
- Attention to Detail
- Problem-Solving
- Empathy and Interpersonal Skills
- Leadership Skills
Continuous Learning
Intro to Sociology: Gained foundational knowledge of societal structures, social behavior, and cultural norms.
Intro to Social Problems: Analyzed contemporary social issues, their cases, and potential solutions.
Psychology: Studied human behavior, mental process, and the factors influencing both
Certification
Nature Walks: Enjoy exploring the outdoors and connecting with nature.
Traveling: Love discovering new cultures and places.
Learning New Things: Always eager to expand my knowledge and skills.
Drawing and Painting: Express creativity through various art forms.
Collecting Vinyls: Enjoy discovering and listening to classic and unique vinyl records.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
Panda Express
10.2023 - Current
Counter Helper
Panda Express Restaurant
12.2021 - 10.2023
Honors and Advanced Placement course-work -
Johnson High School
Bachelor of Science - Criminal Justice
University of North Georgia
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