Samaiya Richardson
Atlanta
Summary
Dynamic professional with a proven track record at Unifi, adept in disability awareness and customer service management. Excelled in enhancing passenger experiences through efficient wheelchair navigation and compassionate assistance. Recognized for strong organization and teamwork, significantly improving operational efficiency. Promoted at KFC for exceptional multitasking and leadership skills.
Overview
5
5
years of professional experience
Work History
Wheelchair Agent
Unifi
03.2023 - Current
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
Receptionist
Srg Maravilla Senior Living
02.2020 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with residents, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Crew Member
KFC
10.2019 - 05.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Was promoted to shift manager.
Education
High School Diploma -
Betty Fairfax Highschool
Laveen, AZ05-2021
Skills
- Disability awareness
- Wheelchair navigation
- Safety awareness
- Professionalism and courtesy
- Patient assistance
- Strong organization
- Customer service management
Languages
Spanish
Elementary
Timeline
Wheelchair Agent
Unifi
03.2023 - Current
Receptionist
Srg Maravilla Senior Living
02.2020 - 05.2021
Crew Member
KFC
10.2019 - 05.2021
High School Diploma -
Betty Fairfax Highschool
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