Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
Work History
Cosmetics Sales Associate
Estee Lauder
08.2023 - 10.2023
Applied merchandising and housekeeping procedures, adhering to corporate, and brand standards.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Engaged in friendly conversation with customer to better uncover individual needs.
Performed cash, card, and check transactions to complete customer purchases.
CEO
ASI Group Corp
03.2010 - 07.2019
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Built productive relationships with industry partners and competitors to support strategic business objectives.
Monitored key business risks and established risk management procedures.
Formulated and executed strategic initiatives to improve product offerings.
Air Hostess
Biman Bangladesh Airlines
08.1994 - 09.2003
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Ensured safety and comfort of customers onboard aircraft.
Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Education
Bachelor of Arts - Sociology
Dhaka University
Dhaka, BD
07-1996
Skills
Cosmetics selection assistance
Sanitation maintenance
Problem-solving
Security practices
Task prioritization
Reliable and responsible
Professionalism
Friendly and helpful
Honest and dependable
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working
Timeline
Cosmetics Sales Associate
Estee Lauder
08.2023 - 10.2023
CEO
ASI Group Corp
03.2010 - 07.2019
Air Hostess
Biman Bangladesh Airlines
08.1994 - 09.2003
Bachelor of Arts - Sociology
Dhaka University
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