Seveda Wynter
Atlanta
Summary
Experienced with patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance standards. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality. Strong organizational and time management skills with ability to establish priorities to meet timelines. - Work well in team-based environments with emphasis on quality, performance, and accountability. - Able to make decisions based on facts and experience and implement course of action.
- Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate. -
- Microsoft Office Applications – Word, Excel, and PowerPoint | Type 25 WPM.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Piedmont Healthcare
06.2024 - Current
- Coordinate and schedule medical appointments and provide pay estimates.
- Communicate with staff regarding patient concerns and provide quality customer service.
- Follow HIPAA guidelines to ensure confidentiality of private information.
- Remote
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Clerk
UPS
02.2021 - 10.2023
- Inspected incoming mail to ensure correct postage and that packages and letters were prepared properly.
- Sorted and classified incoming and outgoing mail and shipped out items.
- Processed claims when not salvageable from damages and deliveries.
- Communicated effectively with management.
Driver
FedEx
05.2015 - 09.2023
- Loaded packages into truck and paid close attention to detail to ensure compliance with established procedures.
- Operated company vehicle and provide courteous and efficient delivery and pick up of packages.
- Provided highest level of customer service by meeting deadlines and communicating in a professional manner.
- Worked effectively in a fast-paced, high demand environment.
Education
Associate of Science - Diagnostic Medical Sonography
West Georgia Technical College
01-2027
Associate of Science Degree - Health Sciences – Medical Administration
Ultimate Medical Academy
04-2025
Skills
- Medical Administrative Assistant
- Medical Terminology
- Medical Transcription
- Patient Processing
- Patient Registration
- Medical Records Management
- Insurance verification
- Electronic records management
- Patient confidentiality
- Data Entry
- Release of Information
- HIPAA Compliance
- Medical Laws & Ethics
- Basic Coding Skills for ICD-10 & CPT
- Insurance Verification
- Anatomy & Physiology
- CMS 1500 Claim Form
- Billing Cycle
- Claims Appeal Process
- Medical Billing Knowledge
- Third Party Billing
- Medicare
- Medicaid
- HMO
- PPO
Timeline
Patient Care Coordinator
Piedmont Healthcare
06.2024 - Current
Clerk
UPS
02.2021 - 10.2023
Driver
FedEx
05.2015 - 09.2023
Associate of Science - Diagnostic Medical Sonography
West Georgia Technical College
Associate of Science Degree - Health Sciences – Medical Administration
Ultimate Medical Academy