Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shante Rogers

Columbus

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Gcs call center
Columbus
07.2020 - 08.2021
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained a high level of professionalism when dealing with difficult customers.

Education

Some College (No Degree) - Medical Genetics

Columbus Technical College
Columbus, GA

Skills

  • Customer service
  • Technical support
  • Order processing
  • Complaint resolution
  • Product knowledge

Timeline

Customer Service Representative

Gcs call center
07.2020 - 08.2021

Some College (No Degree) - Medical Genetics

Columbus Technical College
Shante Rogers