Shirley Wheeler
Ringgold
Summary
Over 12 years of experience as a Supply Chain Operations Specialist with a strong focus on logistics operations. Proven ability to enhance operational efficiency and drive performance improvements. Excellent communication skills facilitate effective collaboration across teams. Committed to contributing to a dynamic organization that values growth and development.
Overview
12
12
years of professional experience
Work History
Cashier
J&S Restaurants, Inc.
12.2024 - 05.2025
- Assisted Customers with their food orders took payment, made orders. Helped customers with locating condiments or anything requested.
- Resolved customer complaints promptly.
- Handled crowd control during high-traffic hours.
- Remembered customer preferences.
- Always Greet Customers upon entering the store.
Dispatcher
Stanley & Sons Trucking Llc
04.2013 - 11.2024
- Dispatcher on a part time as needed basis Dispatcher / Office manager responsibilities
- Call brokers book loads for company drivers. Provide each driver with all pick up information along with all drop information. Provide each driver with there information on back loads to pick up for return.
- Answer phones, Company payroll, company taxes. Responsible for all drivers tax form 1099 at the end of the year, run errands, Purchase office supplies as needed.
- Company software used
- AS400
- Microsoft
- Outlook
- Teams
- Excel
- Renovea
- Trucker Tools
Supply Chain Specialist
KCH Transportation
09.2021 - 02.2024
- Overseer of weekend operations. Track & Trace company drivers & locations with the use of Trucker Tools, and Renovea software would provide exact times for pick up and delivery times of all freight. Always had contact with driver and Company management for hourly updates.
- Provided drivers with trailer information for pick up numbers and Location of freight, return trailer numbers and yard drop locations information.
- Send Daily reports to each company manager of all freight moved that specific day with the use of Excel Spreadsheets.
- Company software used
- Renovea
- Teams
- Mcleod
- Microsoft
- Excel
- Outlook
- AS400
Education
Allied Health - Phlebotomy
Virginia College
TN01.2011
Skills
- Managing customer inquiries and complaints
- Time management for shift-related tasks
- Data entry for financial reporting
- Detail orientation in financial transactions
- Customer service excellence
Timeline
Cashier
J&S Restaurants, Inc.
12.2024 - 05.2025
Supply Chain Specialist
KCH Transportation
09.2021 - 02.2024
Dispatcher
Stanley & Sons Trucking Llc
04.2013 - 11.2024
Allied Health - Phlebotomy
Virginia College
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