Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shonterrica Stephens

Atlanta

Summary

Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

10
10
years of professional experience

Work History

General Manger

Title Max
Atlanta
01.2025 - Current
  • Implemented strategic plans to optimize resource allocation and workflow processes.
  • Monitored staff performance and addressed issues.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Executive Assistant

Lifestance Health
Dunwoody
07.2020 - 01.2024
  • Filed paperwork and organized computer-based information.
  • Processed travel expenses and reimbursements for the executive team and senior management group.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered a high volume of phone calls and email inquiries.
  • Coordinated events and worked on ad hoc projects.

Store Manager

Jimmy Jazz
Decatur
09.2015 - 07.2019
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised a team of helpers, laborers, and material movers to efficiently complete tasks.
  • Raised property accuracy and accountability by creating a new automated tracking method.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Interacted well with customers to build connections and nurture relationships.

Education

Diploma -

Mcnair High School
Atlanta, GA
05.2015

Skills

  • Data analysis
  • Performance monitoring
  • Customer relationship management
  • Problem solving

Timeline

General Manger

Title Max
01.2025 - Current

Executive Assistant

Lifestance Health
07.2020 - 01.2024

Store Manager

Jimmy Jazz
09.2015 - 07.2019

Diploma -

Mcnair High School

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Shonterrica Stephens