Shumaria Butts
Macon
Summary
Dynamic customer service professional with experience at Walmart, excelling in problem resolution and active listening. Proven ability to enhance customer satisfaction through effective communication and payment processing. Skilled in multitasking and data entry, consistently contributing to a positive shopping experience and efficient operations.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Walmart
05.2021 - Current
Help customers with purchases and returns
Multitasking
Work on register
Count money
Answer phone for customers answer any questions or concerns
Sales Associate
Family Dollar
01.2019 - 05.2021
Help customers with sales
Count money
Stocking merchandise
Education
Computer Science
Benedict College
Columbia, SCHigh School Diploma -
Northeast High School
Macon, GA05.2019
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
Timeline
Customer Service Representative
Walmart
05.2021 - Current
Sales Associate
Family Dollar
01.2019 - 05.2021
Computer Science
Benedict College
High School Diploma -
Northeast High School
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