Sophie Bilbrey

Executed leasing consultant responsibilities at Arcadia on the River, addressing tenant inquiries and conducting property tours. I generate leads and walk them through the entire process up to getting their lease as well as assisting current residents of all their needs.

• Delivered exceptional customer service in a fast-paced dining environment.
• Managed multiple tables efficiently, ensuring timely order processing and delivery.
• Collaborated with kitchen staff to ensure accurate meal preparation and presentation.
• Trained and mentored new servers on restaurant policies and service standards.
• Monitored dining area for cleanliness and organization, enhancing overall atmosphere.

• As head hostess i manage and train hosts, handle phone calls, uber orders, to go orders, reservations, and seating walk-in customers.

• Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
• Maintained cleanliness and organization of workspace, ensuring compliance with health and safety standards.
• Provided exceptional customer service, fostering positive relationships to enhance repeat business.
• Operated cash register efficiently, managing transactions and balancing cash drawers daily.
• Collaborated with team members to streamline workflows during peak hours for improved efficiency.