STEVEN LUANGRAJ
Atlanta
Summary
Expert in creating personalized drink experiences through exceptional customer engagement and service. Strong background in whiskey, wine, and spirits, combined with a passion for mentoring and training others in mixology. Actively leads online whiskey classes, sharing knowledge and staying current with industry trends.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Bartender/Server
Tipsy Thaiger
Roswell
09.2025 - Current
- Educated guests on Thai culture and cuisine to enrich overall experiences.
- Introduced native Thai spirits highlighting unique ingredients and cultural importance.
- Researched and developed seasonal cocktails that paired well with entrees.
- Facilitated rapport-building with local residents in nearby neighborhoods and downtown.
- Prepared spirit, syrups, and various garnishes in weekly batches for timely cocktail preparation.
BARTENDER
Branch & Barrel
Alpharetta
10.2024 - 03.2026
- Engaged patrons to deliver excellent customer service and address needs.
- Mixed cocktails and beverages per established recipes and customer preferences.
- Resolved customer complaints professionally to enhance satisfaction levels.
- Tracked stock levels of spirits and supplies to support effective inventory management.
- Guided guests in selecting from over 150 bourbon options.
BARTENDER
LOCAL THREE KITCHEN & BAR
ATLANTA
07.2021 - 04.2025
- Lead tasting whiskey sommelier with expertise in conducting tastings and guiding customers through the
whiskey selection process. - Skilled in working offsite events, including coordinating logistics, managing staff, and ensuring customer
satisfaction. - Experienced in leading online whiskey tastings, utilizing digital platforms to engage with customers and
create a unique tasting experience. - Able to provide recommendations for food pairings and suggest creative ways to incorporate whiskey into
cocktails and recipes. - Detail-oriented and organized, with the ability to manage multiple tasks and prioritize responsibilities to
ensure smooth and successful events.
BARTENDER-SERVER
THE WHISKEY PROJECT
ROSWELL
01.2017 - 01.2020
- Experienced in leading online whiskey tastings, utilizing digital platforms to engage with customers and create a unique tasting experience.
- Educated guests on our extensive 1,500 whiskey collection, providing a unique and memorable experience.
- Able to provide recommendations for food pairings and suggest creative ways to incorporate whiskey into cocktails and recipes.
- Cultivated loyal customer base by fostering strong relationships and delivering personalized whiskey tasting experiences.
- Mobile craft bartending service, providing professional whiskey tastings, event catering, bartending classes, and expert consultation for in-home events.
- Coordinated logistics, managed staff, and ensured customer satisfaction for offsite events, enhancing overall guest experience.
- Collaborated in cocktail program creation also learning new recipes, techniques and flavors shown by different mentors in the industry.
Education
BACHELOR'S OF SCIENCE - NURSING
CHATTAHOOCHEE TECHNICAL COLLEGE
MARIETTA, GASkills
- Wine and spirits knowledge
- Food pairing expertise
- Reservation systems management
- Point-of-sale systems proficiency (Toast, Revel, Aloha)
- Time and team management
- Service adaptability
- Customer service excellence
- Effective communication skills
Certification
SQL Certificate , Udemy 2022
Projects
- THE BAD REP EVENT SERVICES- Mobile craft bartending service, providing professional whiskey tastings, event catering, bartending classes, and expert consultation for in-home events.
Timeline
Bartender/Server
Tipsy Thaiger
09.2025 - Current
BARTENDER
Branch & Barrel
10.2024 - 03.2026
BARTENDER
LOCAL THREE KITCHEN & BAR
07.2021 - 04.2025
BARTENDER-SERVER
THE WHISKEY PROJECT
01.2017 - 01.2020
BACHELOR'S OF SCIENCE - NURSING
CHATTAHOOCHEE TECHNICAL COLLEGE