Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatyanna Yarborough

Stockbridge

Summary

Motivated Customer Service Specialist experienced in prioritizing and multi-tasking in fast-paced environments. Achieved high customer satisfaction through effective communication and collaboration with team members. Focused on maintaining strong client relationships while handling escalated support issues and utilizing CRM systems.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Kroger Delivery
Forest Park
04.2026 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer Service Representative

Apple Inc.
06.2024 - 04.2025
  • Assisted customers with product inquiries and technical support.
  • Guided customers through device setup and troubleshooting processes.
  • Collaborated with team members to resolve customer issues efficiently.
  • Provided feedback to improve service processes and customer experience.
  • Utilized Apple's support tools to track and manage customer interactions.
  • Handled escalated customer situations with patience and professionalism.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

General Warehouse Associate

Dollar General Distribution Center
Jackson
09.2020 - 02.2022
  • Organized warehouse layout to maximize space utilization.
  • Monitored and enforced safety regulations in shipping and receiving operations.
  • Tracked stock levels and managed reorder points using inventory management software.
  • Collaborated with purchasing department to monitor supply needs and place orders.
  • Jackson, GA

Education

High school -

Perry High
Perry, GA

Penn Foster College
Scottsdale, AZ
09.2025 -

Skills

  • Customer service
  • Phone support
  • Order processing
  • Product knowledge
  • Time management
  • Task prioritization
  • Multitasking Abilities
  • Attention to detail
  • Conflict resolution
  • Effective communication
  • Team collaboration
  • Problem solving
  • Critical thinking
  • Continuous improvement

Timeline

Customer Service Representative

Kroger Delivery
04.2026 - Current

Penn Foster College
09.2025 -

Customer Service Representative

Apple Inc.
06.2024 - 04.2025

General Warehouse Associate

Dollar General Distribution Center
09.2020 - 02.2022

High school -

Perry High
Tatyanna Yarborough