Terrell Hines
Marietta
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Front Office Specialist
Wellstar Medical Group
Marietta
04.2025 - Current
- Scheduled patient appointments using electronic health record systems.
- Verified patient insurance information for accuracy and compliance.
- Assisted patients with inquiries regarding services and procedures.
- Supported billing processes by collecting co-pays and processing payments.
- Coordinated communication between medical staff and patients efficiently.
- Managed front desk operations and ensured smooth patient flow.
Warehouse Operator
Luxottica
McDonough
09.2024 - 04.2025
- Prepared orders for shipment, ensuring accuracy and completeness of items.
- Followed proper safety protocols when operating machinery in the warehouse.
- Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
- Managed hazardous materials appropriately per company regulations.
Sales Associate
Verizon
Covington
08.2023 - 08.2024
- Educate customers on product features, promotions, and new technology.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions and new products.
- Collaborate with team members to achieve sales goals.
Team Member
Jim ‘N Nick’s
Conyers
01.2023 - 08.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Restocked supplies and organized workstations for optimal efficiency.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted with food preparation and maintained kitchen cleanliness standards.
Education
High School Diploma -
Alcovy High School
Covington, GA05-2023
Skills
- Time management
- Team collaboration
- Attention to detail
- Customer service
- Insurance verification
- Epic Systems proficiency
- Office administration
- Conflict resolution
- Product knowledge
- Sales strategies
- Equipment operation
- Safety compliance
Timeline
Front Office Specialist
Wellstar Medical Group
04.2025 - Current
Warehouse Operator
Luxottica
09.2024 - 04.2025
Sales Associate
Verizon
08.2023 - 08.2024
Team Member
Jim ‘N Nick’s
01.2023 - 08.2023
High School Diploma -
Alcovy High School