Tiffany Vick
McCaysville
Summary
Dynamic server and manager with extensive experience at Whiskey and Water, known for exceptional customer service and team collaboration. Skilled in POS operation and upselling techniques, I fostered strong relationships with patrons and suppliers, enhancing business performance and ensuring a safe, organized environment. Committed to excellence in high-volume dining settings.
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Server
The Falls At Blue Ridge
01.2025 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Sever Manager
Whiskey and Water
03.2024 - 01.2025
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
Sever/bartender
Logan's Roadhouse
08.2019 - 02.2023
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Murray County High School
Chatsworth, GA05-2009
Skills
- Hostess support
- Food inspection
- Table resetting
- Team member support
- Upselling techniques
- High volume dining
- Cash handling
- POS operation
- Team collaboration
- Sales expertise
- Exceptional customer service
- Multitasking and organization
Timeline
Server
The Falls At Blue Ridge
01.2025 - Current
Sever Manager
Whiskey and Water
03.2024 - 01.2025
Sever/bartender
Logan's Roadhouse
08.2019 - 02.2023
High School Diploma -
Murray County High School
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