Travis Edwards

• Provided exceptional service to diverse customer base achieving a 100% customer satisfaction rate
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Resolve customer inquiries and complaints efficiently, maintaining a professional demeanor under pressure

• Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
• Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
• Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Delivered products recommendations always resulting in great feedback

• Built relationships with customers to encourage repeat business.
• Maintained calm happy understanding demeanor and professionally managed issues in busy, and what others would call high-stress situations.
• Used the checkout process to my best ability by implementing effective upselling .
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.