Valencia Lee
Stone Mountain
Summary
Experienced Activities Director with strong skills in planning activities, leading programs, and improving quality of life. Organized, dependable, and dedicated to creating positive experiences.
Overview
2027
2027
years of professional experience
Work History
Activities Director
the Gardens of Social Circle
- Developed and implemented engaging recreational programs for residents.
- Coordinated events that promoted social interaction among participants.
- Oversaw daily operations of activity scheduling and resource management.
- Collaborated with healthcare team to ensure activities supported resident wellness goals.
- Managed budgets for activities, ensuring cost-effective use of resources.
- Trained and mentored staff on best practices for resident engagement.
Caregiver
The Franklin
Johns Creek, GA
02.2026 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health status, reporting changes to healthcare professionals.
- Maintained cleanliness and organization of living spaces, promoting a hygienic environment.
- Collaborated with interdisciplinary team to develop personalized care plans for residents.
General Manager
Smoothie King
Norcross
06.2022 - 12.2024
- Oversaw daily operations to enhance customer satisfaction and improve service efficiency.
- Developed training programs for staff to ensure adherence to quality standards and operational protocols.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed sales trends to inform strategic decisions and drive revenue growth initiatives.
Customer Service Representative
Lincoln Financial
Covington, GA
07.2021 - 11.2021
- Assisted customers with inquiries, providing accurate information regarding products and services.
- Processed transactions efficiently, ensuring a seamless customer experience.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Collaborated with team members to enhance service delivery and operational efficiency.
Education
Bachelor of Science -
University of Phoenix
Phoenix, AZHigh School Diploma -
Newton High School
Covington, PAMedical Assistant -
Sanford Brown Collge
Atlanta Ga Skills
Event planning
Event coordination
Documentation skills
Team management
Senior living experience
Conflict resolution
Team building
Timeline
Caregiver
The Franklin
02.2026 - Current
General Manager
Smoothie King
06.2022 - 12.2024
Customer Service Representative
Lincoln Financial
07.2021 - 11.2021
Activities Director
the Gardens of Social Circle
Bachelor of Science -
University of Phoenix
High School Diploma -
Newton High School
Medical Assistant -
Sanford Brown Collge