Willie Thompson
2372 Walkers Glen Ln, Buford, ,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Shift Leader
Wendy's
10.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Delivery Associate
Amazon Delivery Associate
07.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Managed 10-15 calls daily from customers
Delivery Associate
Jimmy Johns
09.2022 - 07.2023
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Managed 10-15 calls from customers daily
Night Shift Lead
FedEx Ground
10.2018 - 09.2022
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
- Assisted customers with complaints, questions, and concerns.
- Assigned each member of 7, with specific daily tasks and responsibilities.
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Soft Skills
- People Skills
Entrepreneurship
I still have a personal purpose myself that I'm walking in and fulfilling daily. As an image consultant, I'm aiming to get into the corporate world to help companies improve their professional overall image that best suits the company. Fulfilling that purpose, aiming to help others and causing a positive impact on others through working with one's image, bringing life and confidence back into who's around.
Additional Information
REFERNCES
MR. TROY (MANAGER)
MENSWEAR HOUSE
(770)789-3042
ADRAIN (GENERAL MANAGER)
WENDY'S
(917)744-7204
LONISHA BRYANT (FRIEND)
(470)941-4602
Timeline
Shift Leader
Wendy's
10.2023 - Current
Delivery Associate
Amazon Delivery Associate
07.2023 - 08.2023
Delivery Associate
Jimmy Johns
09.2022 - 07.2023
Night Shift Lead
FedEx Ground
10.2018 - 09.2022
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