Aaliyah Zellars
Pooler
Summary
Committed to ensuring customer satisfaction by active listening with empathy and resolving issues efficiently. Strong focus on team collaboration, adapting seamlessly to various circumstances, communication, problem-solving, and conflict resolution to contribute to positive customer experience.
Overview
4
4
years of professional experience
Work History
Customer Service Staff Member
Publix
10.2021 - 11.2025
- Contributed to a positive customer experience by demonstrating empathy and patience.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
Education
No Degree - Graphic Design
Savannah College of Art And Design
Savannah, GA05-2026
High School Diploma -
Savannah Early College
Savannah, GA05-2023
Skills
- POS systems proficiency
- Customer service
- Team collaboration
- Problem resolution
- Decision-making
- Money handling
- Time management
Timeline
Customer Service Staff Member
Publix
10.2021 - 11.2025
No Degree - Graphic Design
Savannah College of Art And Design
High School Diploma -
Savannah Early College