Summary
Overview
Work History
Education
Skills
Timeline
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Abad Lopez

Atlanta

Summary

Dynamic Operations Manager with a proven track record at Delta Air Lines, Hartsfield Jackson International Airport, specializing in enhancing company culture and improving business strategies. Excelled in customer service and schedule oversight, fluently bilingual in Spanish, and adept at fostering cultural awareness. Demonstrated exceptional ability to resolve inefficiencies and communicate effectively, ensuring project success and organizational excellence. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

9
9
years of professional experience

Work History

Operations Manager

Delta Air Lines, Hartsfield Jackson International Airport
10.2015 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Reported issues to higher management with great detail.

Education

Bachelor of Arts - Journalism

Hunter College of The City University of New York
New York, NY
05.2016

Skills

  • Customer Service
  • Schedule oversight
  • FLUENT IN SPANISH
  • Performance Evaluations
  • Cultural Awareness

Timeline

Operations Manager

Delta Air Lines, Hartsfield Jackson International Airport
10.2015 - Current

Bachelor of Arts - Journalism

Hunter College of The City University of New York
Abad Lopez