Makenzie Mattox
College Park
Summary
Enthusiastic, self-motivated, adaptable professional with excellent communication skills. Three years of experience in Social Media Creation and management, including video editing. Proven Ability to grow audience engagement and increase following through consistent content creation and audience interaction. Team Player with strong interpersonal skills able to thrive in both collaborative and individual settings.
Overview
7
7
years of professional experience
Work History
Cabin Experience Agent
Delta
Atlanta, GA
04.2025 - Current
- Ensure that all aircraft interiors meet the Delta cleanliness expectations for each flight.
- Help new agents on operational procedures and customer service standards.
- I meticulously inspect international flights, guaranteeing safe and secure journeys for all passengers.
After School Teacher / Front Office Assistant
Woodward Academy
College Park, GA
11.2023 - Current
- Monitors students use and care of playground equipment to prevent injury and damage. Prepares materials and classroom setting for enrichment activities or projects. Uphold sanitation standards as required for safe school environment. Observe and evaluate students’ behavior and physical health. Performs various administrative duties such as taking attendance, organizing the classroom, responding to phone calls school administrators, and staff in a timely manner. Assists administrators and other staff members in the orderly, expedient and safe transition of students from one location to another. Performs other duties as assigned by an appropriate administrator or their representative. Act as receptionist for the after-school program; greet and receive parents, students, vendors, etc. in a courteous manner; monitor all persons entering and exiting the school; maintain visitor log; direct or escort visitors. Assure that students are dismissed in orderly manner and escort them to vehicles. Operate a telecommunications system; receive incoming calls; record information as required; transfer takes messages and distributes to appropriate office/staff. Track attendance accounting of all students using the system established; input attendance codes.
Administrative Assistant
Med-Trek
Albuquerque, NM
01.2023 - 03.2023
- Schedule interviews for prospective employees and independent contractors. Schedule monthly staff meetings, HR presentations and trainings, and updating employee manual. Maintaining files, records and spreadsheets so they remain updated and easily accessible. Perform other office duties as assigned
Summer Camp Counselor
City of College Park Recreation
College Park, GA
06.2022 - 08.2022
- Plans and leads activities such as arts, crafts, sports, games, camping, and hobbies. Encouraging children to come up with ideas, enforces camp rules and regulations and ensures safety in the recreational facilities. Performs first aid following prescribed procedures when needed. Maintains a schedule for camp participants. Facilitates and creates lesson plans for daily activities. Organizes and leads various small and large group activities. Ensures the cleanliness of the site. Assists in maintaining accurate program records, including incident reports, logbook documentation, and daily attendance.
- College Park, GA
Sales Associate
Famous Footwear
11.2021 - 04.2022
Sales Associate
Forever 21
06.2020 - 08.2020
Sales Associate
Finish Line
Morrow, GA
05.2019 - 08.2019
- Greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. Help the customer with returns, refunds, and resolve common complaints. Providing outstanding customer service. Operating cash registers, managing financial transactions, and balancing drawers. Achieving store/sell goals. Directing customers to merchandise within the store. Increasing in store sales. Having product knowledge. Introducing promotions and opportunities to customers.
- Fayetteville, GA
Education
Prerequisites Courses - undefined
Tennessee State University
12.2020
Prerequisites Courses - undefined
Valdosta State University
12.2019
Diploma - undefined
Tri-Cities High School
05.2019
Skills
- Flexibility
- Integrity
- Determination
- Self-motivated
- Empathy
- Creativity
- Great Work ethic
- Exceptional communication
- Writing
- Microsoft Office
- Calendar management
- Social Media
Timeline
Cabin Experience Agent
Delta
04.2025 - Current
After School Teacher / Front Office Assistant
Woodward Academy
11.2023 - Current
Administrative Assistant
Med-Trek
01.2023 - 03.2023
Summer Camp Counselor
City of College Park Recreation
06.2022 - 08.2022
Sales Associate
Famous Footwear
11.2021 - 04.2022
Sales Associate
Forever 21
06.2020 - 08.2020
Sales Associate
Finish Line
05.2019 - 08.2019
Prerequisites Courses - undefined
Tennessee State University
Prerequisites Courses - undefined
Valdosta State University
Diploma - undefined
Tri-Cities High School