Focused office coordinator with several years of experience. Enthusiastic and well-organized.
Strong work ethic and exceptional communication skills.
Developed and maintained a close and confidential relationship with families, guest and Funeral Directors. Responsible for office management including phone communication, scheduling, funerals and travel, input accurate data, monitored payments due. Answered questions and helped resolve customer complaints in a timely manner.
Assisted in coordinating and scheduling with families. Collaborated with outside vendors to ensure timely delivery. Developed, supported, scheduled, and maintained relationships with family, friends and staff. High volume telephone correspondence. Identified problems
Provided patient support by welcoming and checking-in individuals, verifying insurance, coordinating diagnostic appointments, and participating in office tasks. Provided necessary education to patients regarding their prescribed medications, documented notes and returned patient calls. Successfully accomplished responsibilities of a clinical and administrative Medical Assistant through personal interaction, electronic noting and prescribing. Maintained a good relationship in the community, with patients, staff and other clinics. Recognized and resolved problems.